Experts Explain Office Etiquette For You.

Telephone contact can reflect the degree of civilization of a person, and also represents the image of a unit.

Generally speaking, before seven a.m., ten p.m. and weekends, it is not appropriate to call the unit or private residence, otherwise the other person will think the content of the call is urgent.

When answering the phone, be positive and friendly, pay attention to tone and tone.

The telephone ring is not suitable for the other person to wait, usually answering the phone within three rings.

Pick up the microphone, respond to the temperature, and greet the other person first, then the name of the Department.

If you need to wait, you should first ask if you want to, and you can say, "I'm sorry, I need to check. Can you wait a few minutes?" or "I'll call you later. Please leave your phone number."

If you accidentally dial the wrong number, apologize and hang up.

When you are not listening, try to ask the other person to leave a complete message, including name, unit name, telephone number, cause and so on.

Do not turn the other person's phone around, or tell the other person that the person is not there.

When visitors arrive at your office, you should get up and greet each other, and ask the guests to sit down and sit down again.

The leaders of this unit also apply the same courtesy to visit or do business.

When the guests arrive, they are just making a phone call. They can start to show the guests to sit down and finish the call as soon as possible.

Make appointments with the other party before you visit and keep the appointment on time.

If you are late for a traffic jam or other unforeseen reasons, you should notify the other party in advance and let the other party be prepared. If there is a temporary change, you will not be able to keep the appointment. You must explain and apologize to the other party as soon as possible.

During the visit, you are not allowed to flip the information or office utensils on others' desk.

During the waiting process, if the host wants to make a phone call, it is best to ask if he avoids it, because sometimes the phone content involves other people's privacy or confidentiality.

No matter whether or not we have reached the purpose of visiting, we must leave in time when it is time to go. We should not stay too long.