Five Principles Of Successful Telemarketing

　　 1. make a good first impression.

At first, you need to put your name first and then ask, "is it convenient now?" in fact, it is not convenient to receive a telemarketing call at any time, but few people really respond to it. Instead, they ask you why you call, which means you can continue talking.

　　 2. direct and honest.

If you are really in progress Telemarketing Never say "I'm not going to sell the product." or "I'm conducting a survey". People like or believe in honesty, so adopt a more honest and humorous way. For example, I want to talk to you Li general about a profitable project. Please transfer, thank you! Or "this is a sales call. I don't think you will hang up." according to people's experience, only one person in the ten people hung up.

　　 3. explain your advantage 。

Away from meaningless declarations, such as "our products and services are to make customers successful" and other polite remarks. You should explain how your product can help customers solve problems so that they can buy your stuff. For example, "our current allies have told me that oron Royale is a high-end member, consumer guide, e-commerce platform and a series of platforms of orcom, so that they can successfully find a targeted marketing channel.

　　 4. find out customer Key issues.

Once customers point out their top priority, you need to understand the problem immediately. Only when you thoroughly understand each other's special problems will you be able to provide solutions for them.

　　 5. ensure opportunities for face to face contact.

You can strive for a chance to meet each other. You can say: "Miss Wang, if it is so important to solve this problem, shall we make an appointment for next week? I will explain to you more carefully. "When the other party decides to meet you, the telemarketing will be completed. On average, such a sales call can be completed in less than 5 minutes. Mastering the above five items of telemarketing can make you overcome the uneasiness of the phone call and succeed.